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About Us

Our vision is of digitally included communities where everyone has the opportunity and the confidence to engage in the digital world to enhance their lives


Stepping UP is the flagship digital literacy programme for the Digital Inclusion Alliance Aotearoa (DIAA). We work with over 300 partner organisations throughout Aotearoa New Zealand to deliver Stepping UP initiatives to their own communities.

We aim to enhance the confidence and capability of people living in New Zealand to engage online to advance their own education, employment, health and wellbeing, as well as that of their whānau. Our primary objective is to expand the reach of digital inclusion initiatives, so that everyone in New Zealand has equitable opportunities to participate in the digital world.

Stepping UP programmes

The Alliance has seven digital inclusion programmes under the Stepping UP banner: Digital Steps, Skinny Jump, Better Digital Futures for Seniors, DORA, Digital Banking, Appy Seniors and Digital Wellbeing for All.  All of these programmes are delivered in partnership with local organisations nationwide.

How we work

The Stepping UP team. From left to right, standing: Sue Kini, Alistair Fraser, Laurence Zwimpfer, Eleanor Dashfield. Seated: Shelley Struthers and Leilani Glassie.

The Digital Inclusion Alliance Aotearoa is a collaborative organisation, with organisations across the country working together for digital inclusion.

The Alliance structure is based on a federated model, involving both local partners (organisations and individuals) and a national secretariat.

Local partners are primarily responsible for the delivery and evaluation of the Stepping UP digital inclusion initiatives to their own stakeholder communities.

The Alliance secretariat is primarily responsible for researching and developing innovative digital inclusion programmes, as well as securing resources for local partners to assist with the delivery and evaluation of digital inclusion initiatives.

Delivery Reports

Further information on programme outcomes and impact is available in our reports below:

2021-2022 Delivery Report
2020-2021 Delivery Report
2019-2020 Delivery Report
2018-2019 Delivery Report
2017-2018 Delivery Report

Contact Us

General enquiries: steppingup@diaa.nz
Skinny Jump enquiries: jump@diaa.nz
Phone: 0800 GoDIAA (0800 463 422)
Postal address: PO Box 12033 Wellington 6144