Building the capacity of librarians to deliver digital literacy training to their communities

About Digital Wellbeing for All Professional Development Programme

A pilot project designed to build the capability and confidence of library staff to provide digital literacy training for their communities, with a special focus on internet safety. Begun in June 2021, our first cohort of 20 librarians are engaging in a free 24-week online professional development programme, and in turn each will help at least 30 people in their local community engage in selected Digital Step modules. Two more cohorts started in July, reaching up to another 50 librarians.

Participants at a Zoom webinar session
Trainers and participants in a Zoom webinar session


Participants are expected to commit up to 40 hours for this programme, including:

  • 12 x 1-hour webinars, held fortnightly from July to December 2021
  • 18 hours of self-study as either preparation for each webinar or as follow-up activities
  • 5 x 2-hour tutoring sessions delivering small group digital literacy classes

There are no costs for participants – these are covered by the National Library for NZLPP-funded library staff and by InternetNZ for others.  NZLPP-funded personnel must register through Synapsys’ LMS and have had their approval request confirmed, as well as complete the DIAA programme registration.

Programme Topics

  • Introduction, Course Outline & Webinar Tools
  • Overview of digital inclusion programmes
  • Skinny Jump
  • Digital Licence
  • Digital Banking
  • Stepping UP Programme implementation
  • Working with adult learners
  • Digital Skills for Work
  • Smartphones and Apps
  • Digital NZ – creating stories
  • Emerging Digital Trends
  • Awards & Next Steps